Privacy Policy

This Privacy Policy describes how komar4o.bg collects, uses, stores, and protects users' personal data when using the site and placing orders.

By using the komar4o.bg website, you agree to the terms described in this policy.

1. What personal data we collect

When using the site or placing an order, we may collect the following data:

• first and last name;
• phone number;
• email address;
• delivery address or courier office;
• information about placed orders;
• data provided through the contact form;
• technical information such as IP address, browser, device, and site usage data.

2. Why we use personal data

Personal data is used for the following purposes:

• processing and shipping orders;
• contacting the customer when confirmation or clarification is needed;
• delivery of purchased products;
• responding to inquiries through the contact form;
• processing returns, exchanges, and complaints;
• improving the site and user experience;
• fulfilling legal and accounting obligations.

3. On what basis do we process data

The processing of personal data is carried out on the following grounds:

• contract performance when an order is placed;
• legal obligation, when data storage is required for accounting or tax purposes;
• legitimate interest in improving services and protecting the site;
• consent, when the user voluntarily provides data through a form or subscribes to marketing communications.

4. With whom we share data

Personal data may be provided only when necessary for the fulfillment of an order or a legal obligation.

Data may be shared with:

• courier companies for order delivery;
• payment operators, if online payment is used;
• accounting and administrative partners;
• technical service providers related to site maintenance;
• state authorities, when required by law.

komar4o.bg does not sell personal data to third parties.

5. Retention period

Personal data is stored only for the period necessary to fulfill the purposes for which it was collected, or for the periods required by law.

Data related to orders, payments, and accounting documents may be stored for the periods provided for in the applicable legislation.

Data provided through a contact form is stored for as long as necessary to process the inquiry.

6. User rights

Every user has the right to:

• receive information about whether we process their personal data;
• access their personal data;
• request correction of inaccurate or incomplete data;
• request erasure of personal data, where applicable;
• request restriction of processing;
• object to the processing of personal data;
• request data portability, where applicable;
• withdraw consent given, when processing is based on consent.

To exercise these rights, you can contact us at:

Email: flint.bg1@gmail.com
Phone: 0896234542

7. Protection of personal data

We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or unlawful use.

Access to personal data is granted only to individuals and partners for whom it is necessary to fulfill orders, provide customer service, or meet legal obligations.

8. Cookies

The komar4o.bg website may use cookies for the proper functioning of the site, analysis of visits, improvement of user experience, and marketing.

The user can manage or delete cookies through their browser settings.

Some cookies are necessary for the normal functioning of the site and the ordering process.

9. Marketing communications

If the user voluntarily subscribes to marketing communications, their email may be used to send promotions, news, and offers.

The user can unsubscribe from marketing communications at any time.

10. Children's data

The komar4o.bg website is not directed at individuals under 18 years of age and does not knowingly collect personal data from children.

If we discover that personal data has been provided by a child without the consent of a parent or guardian, we will take steps to delete it.

11. Changes to the policy

komar4o.bg reserves the right to amend this Privacy Policy as needed.

The current version will always be published on this page.

12. Contacts

For questions regarding the processing of personal data, you can contact us:

Website: komar4o.bg
Email: flint.bg1@gmail.com
Phone: 0896234542
Working hours: 09:00 – 19:00, every day