Terms and Conditions

Terms and Conditions

These Terms and Conditions govern the rules for using the komar4o.bg online store, as well as the relationship between the store and users when browsing, ordering, and purchasing products from the website.

By using the komar4o.bg website and/or placing an order, the user confirms that they are familiar with and accept these Terms and Conditions.

1. Online Store Information

Online Store: komar4o.bg
Contact Email: flint.bg1@gmail.com
Phone: 0896234542
Working Hours: 09:00 – 19:00, every day
Address: Online Store

2. Subject Matter

komar4o.bg offers mosquito protection products, including a mosquito night lamp, a mosquito bracelet, and a set of both products.

Products, descriptions, prices, and availability are published on the website. komar4o.bg reserves the right to change information, prices, and promotions as needed.

3. Orders

Orders can be placed through the komar4o.bg website.

When placing an order, the customer must provide correct contact and delivery information. komar4o.bg is not responsible for delayed or impossible delivery due to incorrectly entered data.

After an order is placed, we may contact the customer to confirm the details.

4. Prices and Payment

All prices on the website are listed in euros.

The product price is the one advertised on the website at the time of placing the order.

komar4o.bg reserves the right to change prices and promotional offers without prior notice, provided this does not affect already placed and confirmed orders.

Payment is made according to the available payment methods shown when finalizing the order.

5. Delivery

Delivery is carried out on the territory of Bulgaria.

The estimated delivery time is 1–2 business days after order processing.

Delays are possible during peak periods for courier companies, official holidays, incorrectly entered data, or other circumstances beyond the control of komar4o.bg.

The delivery cost is calculated when finalizing the order according to the chosen delivery method.

6. Right of Withdrawal and Return

The customer has the right to withdraw from an online purchase and return the product within 14 days from the date of receiving the order.

For a return to be accepted, the product must be:

  • clean;

  • without signs of use;

  • in its original packaging;

  • with all accessories, parts, and instructions;

  • in a condition allowing for resale.

Before returning, the customer must contact us at:

Email: flint.bg1@gmail.com
Phone: 0896234542

The return address will be provided after contacting us.

If the customer withdraws from the purchase at their own discretion, the return delivery costs are at their expense.

If the product is defective, damaged during delivery, or an incorrect item was sent, the return costs will be covered by komar4o.bg.

The refund will be issued after receiving and inspecting the returned product.

7. Exchange

Product exchange is possible after prior contact with us and subject to the availability of the corresponding product.

For an exchange request, the customer can contact us at:

Email: flint.bg1@gmail.com
Phone: 0896234542

8. Complaints

If the customer receives a defective, damaged, or incorrectly sent product, they must contact us as soon as possible after receiving the shipment.

For faster processing, it is recommended to send photos or a brief description of the problem.

Upon confirmed defect or error on our part, we will assist with an exchange, return, or refund.

9. Customer Responsibility

The customer is responsible for:

  • correctly filling in data when ordering;

  • accepting the shipment within the specified period;

  • proper use of the purchased products;

  • preserving the product and packaging if a return is desired.

komar4o.bg is not responsible for damages caused by improper use, mechanical damage, wetting, dropping, disassembly, or using the product not for its intended purpose.

10. Product Descriptions and Images

komar4o.bg strives to provide accurate and up-to-date product information.

Images may differ slightly from the actual product due to lighting, screen settings, shooting angle, or visual representation.

11. Promotions and Discounts

Promotions and discounts are valid for the period specified on the website or while supplies last.

komar4o.bg reserves the right to terminate or change a promotional offer as needed.

12. Personal Data

When using the website and placing an order, komar4o.bg processes personal data necessary for accepting, processing, delivering, and servicing the order.

More information is available on the page:

Privacy Policy

13. Cookies

The komar4o.bg website may use cookies for proper operation, visit analysis, improving user experience, and marketing.

The user can manage cookies through their browser settings.

14. Intellectual Property

All texts, images, logos, banners, design elements, and content on the komar4o.bg website are intended for use within the online store.

Copying, distributing, or using the content without permission is not allowed.

15. Changes to the Terms and Conditions

komar4o.bg reserves the right to change these Terms and Conditions as needed.

The current version will always be published on this page.

16. Contacts

For questions regarding orders, delivery, returns, exchanges, or complaints, you can contact us:

Website: komar4o.bg
Email: flint.bg1@gmail.com
Phone: 0896234542
Working Hours: 09:00 – 19:00, every day